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Can I get a refund if the package is destroyed or returned?

If the package is destroyed or returned due to shipping company or our reason, please don't worry, we will provide you with the best solution.

If the package is destroyed or returned due to customer’s reason, such as customer can't sign for a long time, customer did not provide the necessary information, customer refuses to pay the tariff, customer refused to sign the package, etc. We are unable to refund any fees because once we accept the returned package, we will pay a fee several times higher than the order amount.

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